Operations Management

I teach operations management to undergraduates, MBA students, and executives. The primary topics I cover are:

  • Business models and operations management
  • Process analysis: making processes more efficient and responsive
  • Managing risk in processes with capacity and inventory
  • Process improvement: the systematic reduction of process risk

The syllabus for the MBA course, which is representative, can be found here.

Good Books

Example Problems

Process analysis questions


Project Management

Inventory buildup

Inventory management policies


Process Improvement

Short essay questions