Healthcare Operations Management

I teach operations management to undergraduates who wish to specialize in healthcare. While the primary topics I cover are similar to those in my core operations management, we pay special attention to the peculiarities of the healthcare industry:

  • The special challenges of operations management in the healthcare context
  • Process analysis: making processes more efficient and responsive
  • Managing risk in processes with capacity and inventory
  • Process improvement: the systematic improvement of patient safety

The syllabus for the course can be found here.

Some related operations management practice problems can be found here on my operations management webpage.

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